Requesting Items

When requesting items using our online catalogue, please select Mulgrave Library as the pickup location. Please ensure that you have a current phone number or email address listed on your library account. Staff will need current contact information in order to arrange a pickup time once materials are ready.

If you do not have internet access, please call 902-747-2597 with title requests. Please note that phone and email are monitored 8:30am-4:30pm Monday to Friday.

Schedule a pickup time

Staff will contact you to schedule a pickup time when requested items become available.  Our available pickup windows are divided into 30 minute appointments that take place between 9:00am-4pm Monday to Friday.

Contactless Curbside Pickup

Items will be available at the front entrance of the ECRL Headquarters Building at 390 Murray Street, Mulgrave.

Items will be checked out to you and will be inside a paper bag. Your surname will be written on the bag. We recommend that you wash your hands after discarding the bag.

Please note that the building remains closed to the public at this time. Staff are not available for help in-person.

Returns

Returns are accepted at the front entrance of the ECRL Headquarters building located at 390 Murray Street, Mulgrave between 9am-4pm Monday to Friday. Please place the returns in the box that is located beside the front entrance. 

Please note that returns are also accepted at the Port Hawkesbury Civic Centre. 

All items returned are quarantined for a minimum of 72 hours before they are processed. They will remain on your library account during that period of time. ECRL does not charge overdue fines. 

Questions?

If you have any questions about this service please contact the library by email at membership@ecrl.ca or by phone at 902-747-2597.